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FAQs
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Getting Started
- Who is MissionFish?
- Does eBay own MissionFish?
- Why do we need to get certified by MissionFish to be part of eBay Giving Works?
- How do I contact MissionFish? (Do you have a phone number?)
- What’s the difference between Community Selling and Nonprofit Direct Selling?
- Why aren’t we appearing in the Nonprofit Directory yet?
- We’re based outside of the U.S., can we be part of eBay Giving Works?
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Receiving Donations
- What is Donate Now?
- Why is there a $5 minimum donation for Community Sellers and Donate Now donors?
- Why does MissionFish hold the donation for a while?
- When will we get our donation from MissionFish?
- Why and how much of the donation does MissionFish keep?
- How does the donor get a tax receipt?
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Direct Selling on eBay
- How do we become a Nonprofit Direct Seller?
- I'm a nonprofit selling on eBay, why are you trying to collect money from me?
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My MissionFish Account
- What’s in the My MissionFish account?
- How do we get featured on eBay and MissionFish?
